107 Ben Hamby Ln, Greenville SC 29615
Mon–Fri 8am–6pm · Sat 9am–4pm
Emergency Service 24/7
Gas Fireplace Cleaning · Verdae Greenville SC

Gas Fireplace Cleaning
Verdae Greenville

Annual gas fireplace service for Verdae homes — intermittent pilot ignition (IPI) systems serviced during every visit. IPI gas fireplaces light the pilot only when the fireplace is called on and extinguish it when done — no standing pilot flame. The spark igniter electrode, ignition control board, and flame sensor each require cleaning and inspection annually. Scope confirmed before work begins.

NFI Certified
IPI System Service
Full Annual Service
Written Scope
(864) 794-6932
Mon–Fri 8am–6pm · Sat 9am–4pm · Emergency 24/7
Standing Pilot vs IPI — How the Two Systems Differ

Intermittent Pilot Ignition Is Standard in Most Gas Fireplaces Built After 2010

Many Verdae homeowners with a newer gas fireplace are not aware whether they have a standing pilot system or an IPI system — the difference matters significantly for annual service, failure diagnosis, and how to respond when the fireplace stops working.

Standing Pilot System

Pilot burns continuously whenever gas is supplied

How it works
A small pilot flame burns continuously at the pilot assembly — 24 hours a day, year-round. When the wall switch or remote calls for the main burner, gas flows to the main burner and is ignited by the always-present pilot flame. No spark ignition sequence required.
Key components
Thermocouple (keeps safety valve open while pilot burns), thermopile (powers switch/remote circuit), and combination gas valve. No ignition control board, no spark igniter electrode, no electronic flame sensor.
Gas consumption
Consumes a small amount of gas continuously to maintain the pilot flame — typically 5–10 therms per year for a standing pilot alone. Invisible on a gas bill individually but measurable annually.
Power outage
Continues to operate normally during a power outage if paired with a millivolt gas valve — requires no household electricity.
Common in
Gas fireplaces manufactured before approximately 2010. Still produced in millivolt configurations for homeowners who want power-outage functionality.

Intermittent Pilot Ignition (IPI)

Pilot lights only on demand — extinguishes after each use

How it works
When the thermostat, remote, or switch calls for heat, the ignition control board sends high-voltage current to the spark igniter electrode — generating a rapid clicking spark at the pilot assembly. Once the pilot lights, a flame sensor (not a thermocouple) confirms flame presence to the board. The board then opens the main gas valve and the main burner ignites from the pilot. When the call for heat ends, the board closes both valves and the pilot extinguishes.
Key components
Ignition control board, spark igniter electrode, flame sensor (also called flame rod or ionization sensor), 24V AC transformer, pilot assembly, and gas valve. No thermocouple — the flame sensor is an entirely different type of component.
Gas consumption
Consumes gas only when the fireplace is actively running — no standing pilot waste. Meaningful efficiency advantage over standing pilot for fireplaces used seasonally or intermittently.
Power outage
Does not operate during a power outage — the ignition control board and gas valve solenoids require 24V AC from a transformer powered by household electricity. Some models have a battery backup for the control board only.
Common in
Most gas fireplaces manufactured from approximately 2010 to present. Standard in all direct-vent fireplaces sold by major manufacturers in the Verdae-area new construction market.
IPI Ignition Sequence — Step by Step

What Happens Inside an IPI Gas Fireplace from Call-for-Heat to Main Burner

1

Control signal received by ignition board

The thermostat, remote control, or wall switch sends a low-voltage signal to the ignition control board — indicating a call for heat. The board begins the ignition sequence.

2

Board opens pilot gas valve — sparking begins

The ignition control board sends high-voltage current to the spark igniter electrode — typically 12,000–15,000 volts — producing a rapid clicking spark at the pilot assembly. Simultaneously, the board opens the pilot section of the gas valve to allow gas to flow to the pilot orifice.

3

Pilot flame established — flame sensor detects it

Gas at the pilot orifice ignites from the spark. The pilot flame heats the flame sensor (flame rod/ionization sensor) tip — the flame sensor passes a small DC current through the flame to ground, which the ignition board reads as confirmation that a flame is present. Sparking stops.

4

Board opens main gas valve

With pilot flame confirmed by the flame sensor, the ignition control board sends voltage to the main burner gas valve solenoid — opening the main gas valve. Gas flows to the main burner ports beneath the log set and is ignited by the established pilot flame.

5

Fireplace runs — board monitors flame sensor continuously

While the main burner is running, the ignition control board continuously monitors the flame sensor signal. If the flame sensor signal is lost (pilot extinguished by a draft or fluctuation), the board closes the main gas valve within 1–3 seconds as a safety measure — preventing unburned gas from entering the firebox.

6

Call for heat ends — pilot and main burner both extinguish

When the thermostat, remote, or switch signals off, the ignition control board closes both the pilot and main burner gas valves. Both flames extinguish. The fireplace returns to standby state — no gas flowing, no standing pilot — until the next call for heat.

IPI System Components — What Annual Service Inspects

Spark Igniter Electrode

The igniter electrode generates the high-voltage spark that lights the pilot. The tip must be clean, positioned at the correct gap from the pilot hood (typically 1/8–3/16 inch), and free of carbon deposits. A carbon-bridged electrode produces a weak or absent spark. Annual service includes cleaning the electrode tip and verifying the spark gap.

Flame Sensor (Flame Rod)

A metal rod positioned in the pilot flame — passes a small ionization current through the flame to confirm its presence to the ignition board. A contaminated or oxidized flame sensor produces a weak signal that the board rejects as "no flame detected" — causing lockout or continuous re-ignition cycling. Cleaning the flame sensor rod is the single most common IPI service action.

Ignition Control Board

The electronic brain of the IPI system — sequences the ignition, monitors the flame sensor, and controls both the pilot and main burner gas valve solenoids. Boards typically have a diagnostic LED that flashes error codes when a fault is detected. Error codes read and documented during annual service. Failed boards replaced — not repaired.

Pilot Assembly and Orifice

The pilot assembly holds the igniter electrode, flame sensor, and pilot orifice in a fixed geometric relationship. A dusty or spider-web-blocked pilot orifice is the most common reason an IPI fireplace sparks but fails to ignite the pilot. Annual service includes blowing the pilot orifice clear and confirming a stable pilot flame when lit.

24V Transformer

Converts household 120V AC to 24V AC to power the ignition control board and gas valve solenoids. A failed transformer causes total system failure — no spark, no valve response, no operation. Transformer output tested with voltmeter during annual service.

Igniter / Sensor Wiring

High-voltage igniter wire (spark lead) and low-voltage flame sensor wire both routed from the ignition board to the pilot assembly. Cracked insulation on the igniter wire causes the spark voltage to arc to ground rather than the electrode tip — producing audible clicking with no spark at the pilot. Both wires inspected during annual service.

Common IPI Failure Modes — What Each Symptom Indicates

IPI System Failures Differ From Standing-Pilot System Failures

The most common IPI failure in a fireplace that sat unused over spring and summer: spider webs in the pilot orifice
Spiders routinely nest inside gas appliance pilot assemblies during warm months when the fireplace is not in use. Even a partial web across the pilot orifice is sufficient to block gas flow and prevent the pilot from lighting despite the spark igniter working correctly. The first service action for a non-igniting IPI fireplace that was working at the end of the last heating season is pilot orifice inspection and cleaning — before any electrical or board diagnosis.

No Click, No Spark — No Ignition Attempt

No clicking sound when the fireplace is turned on indicates the ignition board is not sending current to the igniter. Possible causes: failed ignition board, transformer not supplying 24V, or no call signal reaching the board from the thermostat/remote. Board error code checked first.

Clicking But No Pilot Flame

Clicking confirms the board is working and the igniter is sparking. Pilot not lighting despite sparking: blocked pilot orifice (spider web or debris), pilot gas valve not opening, or spark gap too wide at the electrode. Pilot orifice cleared as first step.

Pilot Lights, Main Burner Doesn't

Pilot establishes but main burner gas valve does not open: flame sensor signal too weak for the board to confirm pilot (dirty flame sensor), or board is not progressing past pilot confirmation stage. Flame sensor cleaning typically resolves this without board replacement.

Continuous Re-ignition Cycling

Fireplace sparks repeatedly, pilot lights briefly, then extinguishes and sparks again in a loop. The flame sensor is reading a weak signal — the board detects the pilot, opens the main valve, then loses confidence in the flame signal and repeats. Flame sensor cleaning is the primary fix.

Lockout — Board Flashing Error Code

After a set number of failed ignition attempts (typically 3), IPI control boards enter lockout mode — stopping all ignition attempts and flashing an error code. Power must be cycled to reset the board. Error code read before reset to identify the underlying failure.

No Operation After Power Outage

IPI systems shut down during a power outage (no 24V AC to the board). After power returns, some boards require a manual reset — either a reset button on the board or a power cycle. If the fireplace does not resume normal operation after a power cycle, board damage from a power surge is possible.

FAQ

Gas Fireplace Cleaning Questions — Verdae Greenville SC

An intermittent pilot ignition gas fireplace does not maintain a continuously burning pilot flame. When the thermostat, remote, or wall switch calls for heat, the ignition control board sends high-voltage sparks to the igniter electrode to light the pilot. Once a flame sensor confirms the pilot is burning, the board opens the main gas valve and the main burner ignites. When the call for heat ends, both the pilot and main burner extinguish. No gas flows when the fireplace is off — no standing pilot. This is standard in most gas fireplaces produced after approximately 2010 and is common in Verdae new construction homes.
Clicking confirms the ignition board is sending current to the spark igniter electrode — the board is working. If the pilot is not lighting despite the clicking: check that the gas supply valve upstream is fully open. The most common cause in a fireplace that sat unused over spring and summer is a spider web or debris blocking the pilot orifice — even a partial blockage prevents gas from reaching the spark. A blocked pilot orifice is the first thing inspected before any electrical diagnosis. If the pilot orifice is clear and gas supply is confirmed open, the spark gap at the igniter electrode or the electrode position relative to the pilot hood may need adjustment.
Annual gas fireplace service in Verdae Greenville SC approximately $120–$220 depending on unit type and ignition system. IPI system spark igniter, flame sensor, pilot assembly, and ignition control board all inspected during annual service. All pricing approximate — confirmed before work begins.
Related Services
Gas Fireplace Cleaning — Verdae Greenville SC
Annual gas fireplace service for Verdae. IPI spark igniter, flame sensor, pilot assembly, and ignition control board all inspected and cleaned. Burner, glass, and control system serviced. All pricing approximate and confirmed before work begins.
Mon–Fri 8am–6pm · Sat 9am–4pm · Emergency 24/7